6th International Conference on Enterprise Information Systems Call for Papers Full Paper Submission: 31st October 2003 Position papers (work in progress): 15th November 2003 Author Notification: 15th December 2003 Workshops Submission: 15th December 2003 Final Camera-Ready Submission and Registration: 15th January 2004 Organized by: INSTICC Co-organized by: Universidade Portucalense and Departamento de Sistemas e Informática da EST-Setúbal/IPS Escola Superior de Tecnologia de Setúbal Instituto Politécnico de Setúbal ICEIS Sites www.est.ips.pt/iceis/ www.iceis.org ICEIS 2004 will be hosted by Universidade Portucalense - Porto (Portugal), in collaboration with INSTICC and EST - Escola Superior de Tecnologia de Setúbal (Portugal). SCOPE The purpose of the 6th International Conference on Enterprise Information Systems (ICEIS) is to bring together researchers, engineers and practitioners interested in the advances and business applications of information systems. Five simultaneous tracks will be held, covering different aspects of Enterprise Information Systems Applications, including Enterprise Database Technology, Systems Integration, Artificial Intelligence, Decision Support Systems, Information Systems Analysis and Specification, Internet Computing, Electronic Commerce and Human Factors. ICEIS focuses on real world applications; therefore authors should highlight the benefits of Information Technology for industry and services. Ideas on how to solve business problems, using IT, will arise from the conference. Papers describing advanced prototypes, systems, tools and techniques and general survey papers indicating future directions are also encouraged. Papers describing original work are invited in any of the areas listed below. Accepted papers, presented at the conference by one of the authors, will be published in the Proceedings of ICEIS. Acceptance will be based on quality, relevance and originality. Both full research reports and work-in-progress reports are welcome. There will be both oral and poster sessions. Special sessions, dedicated to case-studies and commercial presentations, as well as tutorials dedicated to technical/scientific topics are also envisaged: companies interested in presenting their products/methodologies or researchers interested in holding a tutorial are invited to contact the conference secretariat. Information concerning the previous ICEIS editions (ICEIS'99, ICEIS 2000, ICEIS 2001, ICEIS 2002, ICEIS 2003) can be found at http://www.iceis.org or http://www.est.ips.pt/iceis. TOPIC AREAS / CONFERENCE TRACKS Each of these topic areas is expanded below but the sub-topics list is not exhaustive. Papers may address one or more of the listed sub-topics, although authors should not feel limited by them. Unlisted but related sub-topics are also acceptable, provided they fit in one of the following main topic areas: 1. Databases and Information Systems Integration 2. Artificial Intelligence and Decision Support Systems 3. Information Systems Analysis and Specification 4. Software Agents and Internet Computing 5. Human-Computer Interaction AREA 1: Databases and Information Systems Integration * Coupling and Integrating Heterogeneous Data Sources * Enterprise Resource Planning * Middleware Integration * Legacy Systems * Organisational Issues on Systems Integration * Distributed Database Applications * Object-Oriented Database Systems * Enterprise-Wide Client-Server Architecture * Database Security and Transaction Support * Data Warehouses * Multimedia Database Applications * Web Databases * Mobile Databases * Software Engineering * Software Measurement AREA 2: Artificial Intelligence and Decision Support Systems * Intelligent Agents * Industrial Applications of Artificial Intelligence * Strategic Decision Support Systems * Group Decision Support Systems * Applications of Expert Systems * Advanced Applications of Fuzzy Logic * Advanced Applications of Neural Network * Natural Language Interfaces to Intelligent Systems * Bayesian Networks * Evolutionary Programming * Coordination in Multi-Agent Systems * Intelligent Social Agents and Distributed Artificial Intelligence Applications * Intelligent Tutoring Systems * Datamining * Case-Based Reasoning Systems * Knowledge-based Systems Engineering * Knowledge Management AREA 3: Information Systems Analysis and Specification * Systems Engineering Methodologies * Information Engineering Methodologies * Organisational Semiotics * Semiotics in Computing * Requirements Analysis * Ontology Engineering * Modelling Formalisms, Languages, and Notations (e.g. UML, ER variants) * CASE Tools for System Development * Modelling of Distributed Systems * Modelling Concepts and Information Integration Tools * Business Processes Re-engineering * Security, Freedom and Privacy AREA 4: Software Agents and Internet Computing * B2B and B2C Applications * Process Design and Organisational Issues in e-Commerce * E-Procurement and Web-based supply chain management * Market-spaces: market portals, hubs, auctions * E-Learning and e-Teaching * Intranet and Extranet Business Applications * Agents for Internet Computing * Web Information Agents * Case studies on Electronic Commerce * Public sector applications of e-Commerce * Interactive and Multimedia Web Applications * Network Implementation Choices * Object Orientation in Internet and Distributed Computing * Internet and Collaborative Computing * Semantic Web Technologies * Wireless and Mobile Computing * Agent-Oriented Programming AREA 5: Human-Computer Interaction * HCI on Enterprise Information Systems * Functional and non-functional Requirements * Internet HCI: Web Interfaces and Usability * Design Methodology and Cognitive Factors in Design * Multimedia Systems * Machine perception: vision, speech, other * Virtual Reality and Augmented Reality * Intelligent User Interfaces * User Needs * Human Factors * Accessibility to Disabled Users * Geographical Information Systems * E-Learning * Computer Art WORKSHOPS - Pattern Recognition in Information Systems - New Developments in Digital Libraries - Wireless Information Systems - Verification and Validation of Enterprise Information Systems - Software Audit and Metrics - Natural Language Understanding and Cognitive Science - Business Information Technology Ethics - Ubiquitous Computing - Security In Information Systems - Computer Supported Activity Coordination - Web Services: Modeling, Architecture and Infrastructure KEYNOTE SPEAKERS Kalle Lyytinen, Case Western Reserve University, USA Thomas Greene, MIT, USA Tom Gilb, Norway Leszek Maciaszek, Macquarie University, Australia Peri Loucopoulos, UMIST, UK Jim Coplien, University of Manchester Institute of Science and Technology, UK TUTORIALS Tom Gilb, Norway Juan Carlos Augusto, University of Southampton, UK Balbir S. Barn, Thames Valley University, UK SUBMISSION OF PAPERS Authors should submit a paper in English of about 8 A4 pages, up to 5.000 words, using the paper format indicated below. The program committee will review all papers and the contact author of each paper will be notified of the result, by email. Each paper should clearly indicate the nature of its technical/scientific contribution, and the problems, domains or environments to which it is applicable. Authors must also indicate the conference track to which the paper is submitted. The paper must be carefully checked for correct grammar and spelling. Authors should use the ICEIS web-based submission facility available at the conference web site, to enter the contact information of all paper authors plus the file containing the paper. The facility will automatically send a submission acknowledgement, by email, to the author indicated as "contact author". A "blind" paper evaluation method will be used. To facilitate that, the authors are kindly requested to produce and provide the full paper, WITHOUT any reference to the authors. The manuscript must contain, in its first page, the paper title, an abstract and a list of keywords but NO NAMES OR CONTACT DETAILS WHATSOEVER are to be included in any part of this file. If the author is unable to use the web-based procedure then he/she can send the paper by email to the secretariat attaching a second file containing: the title, author(s), affiliation(s), contact details, a list of keywords and an abstract. The camera-ready format should be strictly used for all submitted papers. Please check and carefully follow the instructions and templates provided. Due to space limitations in the Proceedings, the camera-ready version will be limited to 8 (eight) pages for full papers, 6 (six) for short papers (progress reports) and 4 (four) for poster presentations. If absolutely needed, it will be allowed to increase the total number of pages, by 4 extra pages. However, for each excess page the author will have to pay an additional fee. IMPORTANT DEADLINES Full Paper Submission: 31st October 2003 Author Notification: 15th December 2003 Workshops Submission: 15th December 2003 Final Camera-Ready Submission and Registration: 15th January 2004 SECRETARIAT ICEIS 2004 Secretariat Universidade Portucalense Departamento de Informática Rua Dr. António Bernardino de Almeida, 541-619 4200 - 072 Porto - Portugal Tel: +351 22 557 2512 Fax: +351 22 557 2015 E-mail for paper submission, proceedings and registrations: secretariat@iceis.org E-mail for local arrangements: iceis2004@upt.pt Web: http://www.iceis.org/ VENUE Porto, located on the banks of the river Douro, is one of the oldest cities in Europe. With a population of about 300.000, it is the country's second most important city in terms of economic output and cultural influence. Porto made its name over two centuries ago because of its connection with the Porto wine industry. It was elected as "Porto 2001: European Capital of Culture" and recently designated by UNESCO as a World Heritage City, a fitting recognition not only for its granite sculpted beauty, but also for the unforgettable panorama of its historic centre with narrow streets and typical houses arrayed like a cascade right down to the river, and for its passionate history which determined the country's destiny. The city's symbols are the "Rabelo" boat, which can still be found docked on the banks of the river, the baroque Clérigos Tower (built by the Italian architect Nicolau Nasoni) and the century-old iron bridges, one of them designed by Gustave Eiffel. Porto is also at the heart of a knowledge and business intensive region, offering several universities and research institutes, which stimulate a strong connection with industry, the service sector and IT enterprises. HONORARY PRESIDENT Jorge Reis Lima, Universidade Portucalense, Portugal (jrl@upt.pt) CONFERENCE CO-CHAIRS Isabel Seruca, Universidade Portucalense, Portugal (iseruca@upt.pt) Joaquim Filipe, Escola Superior de Tecnologia de Setúbal, Portugal (jfilipe@iceis.org) PROGRAM CO-CHAIRS Slimane Hammoudi, École Supérieure d' Electronique de l' Ouest, France (slimane.hammoudi@eseo.fr) José Cordeiro, Escola Superior de Tecnologia de Setúbal, Portugal (jcordeiro@iceis.org) SENIOR PROGRAM COMMITTEE Luis Amaral, University of Minho, Portugal Ricardo Baeza-Yates, University of Chile, Chile Jean Bézivin, University of Nantes, France Enrique Bonsón, University of Huelva, Spain João A. Carvalho, University of Minho, Portugal Albert Cheng, University of Houston and Rice University, United States of America Helder Coelho, FC - University of Lisbon, Portugal Miguel Delgado, University of Granada, Spain Jan Dietz, Delft University of Technology, The Netherlands Frank Dignum, Utrecht University, The Netherlands António Figueiredo, University of Coimbra, Portugal Mark S. Fox, University of Toronto, Canada Thomas Greene, MIT, United States of America Nuno Guimarães, University of Lisbon, Portugal Jatinder Gupta, The University of Alabama in Huntsville, United States of America Jean-Paul Haton, University Henri Poincaré, France Alberto Laender, Federal University of Minas Gerais, Brazil Maurizio Lenzerini, University La Sapienza of Rome, Italy Michel Leonard, University of Geneve, Switzerland Kecheng Liu, University of Reading, United Kingdom Peri Loucopoulos, University of Manchester Institute of Science and Technology, United Kingdom Paul Luker, Bournemouth University, United Kingdom Kalle Lyytinen, Case Western Reserve University, United States of America Yannis Manolopoulos, Aristotle University of Thessaloniki, Greece José Legatheaux Martins, New University of Lisbon, Portugal Masao Matsumoto, Kyushu Sangyo University, Japan James Odell, James Odell Associates, United States of America Luís Moniz Pereira, Universidade Nova de Lisboa, Portugal Alain Pirotte, Catholique University of Louvain, Belgium Klaus Pohl, University of Essen, Germany Colette Rolland, University of PARIS-1, France Bernadette Sharp, Staffordshire University, United Kingdom Alexander Smirnov, St. Petersburg - SPIIRAS, Russia Ronald Stamper, Staffordshire University, United Kingdom Zahir Tari, RMIT University, Australia Miguel Toro, University of Sevilla, Spain José Tribolet, INESC/IST - Tecnhical University of Lisbon, Portugal François Vernadat, European Commission, Luxembourg Merrill Warkentin, Mississippi State University, United States of America Hans Weigand, Tilburg University, The Netherlands Roel Wieringa, University of Twente, The Netherlands REGULAR PROGRAM COMMITTEE Jesus S. Aguilar-Ruiz, University of Seville, Spain Patrick Albers, ESEO, France Lina Al-Jadir, American University of Beirut, Lebanon Salah Al-Sharhan, Gulf University for Science and Technology, Kuwait Peter Bøgh Andersen, University of Aalborg, Denmark Colin Anthony, University of Nottingham, United Kingdom Pedro Antunes, DI/FCUL, Portugal Joaquim Aparício, New University of Lisbon, Portugal Juan Carlos Augusto, University of Southampton, United Kingdom Cecilia Baranauskas, UNICAMP - Universidade Estadual de Campinas, Brazil Balbir Barn, Thames Valley University, United Kingdom Senén Barro, University of Santiago de Compostela, Spain Remi Bastide, LIIHS-IRIT, France Nadia Bellalem, University NANCY 2, France Peter Bernus, Griffith University, Australia Peter Bertok, RMIT University, Australia Robert Biddle, Victoria University of Wellington, New Zealand Oliver Bittel, FH Konstanz - University of Applied Sciences, Germany Fernando Boavida, University of Coimbra, Portugal Luis Borges Gouveia, University Fernando Pessoa, Portugal Djamel Bouchaffra, Oakland University, United States of America Danielle Boulanger, University of Lyon, France José Ângelo Braga de Vasconcelos, Universidade Fernando Pessoa, Portugal Ivan Bratko, Faculty of Computer and Information Sc., University of Ljubljana, Slovenia Nieves R. Brisaboa, Universidade de A Coruña, Spain Miguel Calejo, Declarativa, Portugal Coral Calero, University of Castilla-La Mancha, Spain Luis M. Camarinha-Matos, New University of Lisbon, Portugal Jorge Cardoso, University of Madeira, Portugal Fernando Carvalho, Universidade Federal do Ceará, Brazil Jose Jesus Castro-Schez, Universidad de Castilla-La Mancha, Spain Luca Cernuzzi, Universidad Católica , Paraguay Maria Filomena Cerqueira de Castro Lopes, Universidade Portucalense, Portugal Elizabeth Chang, School of Information Systems, Australia Laurent Chapelier, Banque Générale du Luxembourg, France William Cheng-Chung Chu, TungHai University, Taiwan Rodney Clarke, Staffordshire University, United Kingdom Chrisment Claude, IRIT/SIG, France Francesco Colace, Università degli Studi di Salerno, Italy Rafael Corchuelo, University of Sevilla, Spain Ernesto Costa, University of Coimbra, Portugal Bernard Coulette, University of Toulouse 2, France Sharon Cox, University of Central England, United Kingdom Mohamed Dahchour, Institut National des Postes et Télécommunications (INPT), Morocco Sergio de Cesare, Brunel University, United Kingdom Andrea De Lucia, University of Sannio, Italy Nuno de Magalhães Ribeiro, Centro de Estudos e Recursos Multimediáticos (CEREM), UFP, Portugal José Javier Dolado, University of the Basque Country, Spain Gilles Dubois, Université Lyon3, France Jean-Christophe Dubois, Universite de Rennes I, France Schahram Dustdar, Technical University of Vienna, Austria Alan Eardley, Staffordshire University, United Kingdom David Emery, Staffordshire University, United Kingdom Jean-Max Estay, Université Catholique de l'Ouest, France Elie Fadier, INRS, France Jesus Favela, CICESE, United States of America Eduardo Fernández-Medina, University of Castilla-La Mancha, Spain Edilson Ferneda, Universidade Católica de Brasília, Brazil Paulo Ferreira, INESC-ID/IST - Tecnhical University of Lisbon, Portugal Andre Flory, INSA de Lyon, France Donal Flynn, UMIST, United Kingdom Ulrich Frank, Koblenz University, Germany Ana Fred, IST - Technical University of Lisbon, Portugal Juan Garbajosa, Technical University of Madrid, Spain Marcela Genero, UCLM, Spain Joseph Giampapa, Carnegie Mellon University, United States of America Pascual González, Universidad de Castilla-La Mancha, Spain Robert Goodwin, Flinders University of South Australia, Australia Silvia Gordillo, LIFIA-UNLP, Argentina Feliz Gouveia, University Fernando Pessoa / CEREM, Portugal Virginie Govaere, INRS, France Åke Grönlund, Umeå University, Sweden Stephanie Guerlain, University of Virginia, United States Jan Gulliksen, Uppsala University, Sweden Rune Gustavsson, Blekinge Institute of Technology, Sweden Sissel Guttormsen Schär, Swiss Federal Institute of Technology, Switzerland Lamia Hadrich Belguith, FSEGS, Tunisia Ole Hanseth, University of Oslo, Norway Michael Heng, University of South Australia, Australia Francisco Herrera, University of Granada, Spain Peter Higgins, Swinburne University of Technology, Australia Erik Hollnagel, University of Linköping, Sweden Jun Hong, University of Ulster, United Kingdom Nguyen Hong Quang, Institut de la Francophonie pour l'Informatique (IFI), Viet Nam Jiankun Hu, Computer Science Dept., RMIT University, Australia Kaiyin Huang, Business Alliance Services International, Netherlands Patrick C. K. Hung, Commonwealth Scientific and Industrial Research Organization (CSIRO), Australia Hamid Jahankhani, University of East London, United Kingdom Arturo Jaime, Universidad del Pais Vasco, Spain Luis Jiménez Linares, UCLM, Spain Luis Joyanes, Universidad Pontificia de Salamanca, Spain Nikos Karacapilidis, University of Patras, Greece Dimitris Karagiannis, University of Vienna, Austria Stamatis Karnouskos, Fraunhofer FOKUS, Germany Hiroyuki Kawano, Graduate School of Informatics, Kyoto University, Japan Nicolas Kemper, Universidad Nacional Autónoma de México, Mexico Manuel Kolp, University of Louvain, Belgium John Krogstie, SINTEF and IDI, NTNU, Norway Sofiane Labidi, UFMA, Brazil Yannick Lallement, Novator Systems, Canada Franz Lehner, University of Regensburg, Germany Carlos León de Mora, University of Sevilla, Spain Hareton Leung, Hong Kong Polytechnic University, China Therese Libourel, LIRMM, France John Lim, National University of Singapore , Singapore Matti Linna, University of Vaasa, Finland Jan Ljungberg, Gothenburg University, Sweden Stephane Loiseau, LERIA, France João Correia Lopes, University of Porto, Portugal María Dolores Lozano, University of Castilla-La Mancha, Spain Jianguo Lu, University of Windsor, Canada Christopher Lueg, University of Technology Sydney, Australia Edmundo Madeira, UNICAMP - University of Campinas, Brazil Laurent Magnin, CRIM, Canada Mirko Malekovic, FOI - Zagreb University, Croatia Nuno Mamede, L2F INESC-ID Lisboa / IST, Portugal João Bosco Mangueira Sobral, UFSC / CPGCC - Computer Science Pos-Graduate, Brazil Esperanza Marcos, Universidad Rey Juan Carlos, Spain Farhi Marir, London Metropolitan University , United Kingdom Maria João Marques Martins, IST - Technical University of Lisbon, Portugal Herve Martin, LSR-IMAG, France Andreas Meier, University of Fribourg, Switzerland Emilia Mendes, The University of Auckland, New Zealand Engelbert Mephu Nguifo, AFIA, France Miguel Mira da Silva, Instituto Superior Técnico, Lisboa, Portugal, Portugal Ghodrat Moghadampour, University of Vaasa, Finland Hoda Mokhtar, University of California at Santa Barbara, United States of America Pascal Molli, Université Henri Poincaré, Nancy 1, France Paula Morais, Universidade Portucalense, Portugal José Moreira, Universidade Portucalense, Portugal Hector Munoz-Avila, Lehigh University, United States of America Jose Angel Olivas, University of Castilla-La Mancha, Spain Luis Olsina Santos, Universidad Nacional de La Pampa, Argentina Peter Oriogun, London Metropolitan University, United Kingdom George Papadopoulos, University of Cyprus, Cyprus Oscar Pastor, DSIC-UPV, Spain Maria Carmen Penadés Gramaje, Technical University of Valencia, Spain Thomas Penzel, Hospital of Philipps-University Marburg, Germany Gabriel Pereira Lopes, Universidade Nova de Lisboa, Portugal Laurent Péridy, IMA-UCO, France Steef Peters, Vrije Universiteit Amsterdam, Netherlands Paolo Petta, Austrian Research Institute for Artificial Intelligence, Vienna, Austria José Pires, Escola Superior de Tecnologia e Gestão / IPB, Portugal Jacek Plodzien, Polish Academy of Sciences, Poland Geert Poels, Ghent University, Belgium Macario Polo, University of Castilla-La Mancha, Spain Bhanu Prasad, Georgia SouthWestern State University, United States of America Ed Price, Georgia Tech, United States Pedro Ramos, ISCTE, Portugal Ulrich Reimer, Business Operation Systems, Switzerland Marinette Revenu, GREYC ISMRA, France Simon Richir, CPNI Lab. / Angers University, France José C. Riquelme, University of Seville, Spain António Rito-Silva, INESC/IST-Technical University of Lisbon, Portugal David Rivreau, Université Catholique de l'Ouest, France Pilar Rodriguez, Universidade Autónoma de Madrid, Spain Agostinho Rosa, IST - Technical University of Lisbon, Portugal Gustavo Rossi, LIFIA-UNLP, Argentina Narcyz Roztocki, State University of New York (SUNY) at New Paltz, United States of America Francisco Ruiz, Universidad de Castilla-La Mancha, Spain Bernhard Rumpe, Munich University of Technology, Germany Abdel-Badeeh Salem, Ain Shams University, Egypt Henry Samier, Université d'ANGERS, France Daniel Schang, ESEO, France Arno Scharl, University of Western Australia, Australia Mareike Schoop, Aachen University of Technology , Germany Jianhua Shao, Cardiff University, United Kingdom Zhongzhi Shi, Chinese Academy of Sciences, China Timothy K. Shih, Tamkang University , Taiwan Alberto Silva, INESC/IST - Technical University of Lisbon, Portugal Hala Skaf-Molli, INRIA Lorraine - University Henri Ponicaré, France Chantal Soule-Dupuy, University of Toulouse 1 - IRIT, France Chris Stary, University of Linz, Austria Lily Sun, The Reading University, United Kingdom David Taniar, Monash University, Australia Robert Tolksdorf, Freie Universität Berlin, Germany Reza Torkzadeh, University of Nevada Las Vegas, United States of America Ambrosio Toval, University of Murcia, Spain Gulden Uchyigit, Imperial College, United Kingdom Alfred Ultsch, University of Marburg, Germany Antonio Vallecillo, Universidad de Málaga, Spain Luminita Vasiu, Middlesex University, School of Computing Science, United Kingdom Christine Verdier, INSA of Lyon, France Maria-Amparo Vila, University of Granada, Spain Ho Tuong Vinh, Institut de la Francophonie pour l'Informatique (IFI), Viet Nam Aurora Vizcaino, Escuela Superior de Informática - UCLM, Spain Frank Wang, London Metropolitan University, United Kingdom Hans Weghorn, University of Cooperative Education, Stuttgart, Germany Gerhard Weiss, Technische Universitaet Muenchen, Germany Graham Winstanley, University of Brighton, United Kingdom Wita Wojtkowski, Boise State University, United States of America Robert Wrembel, Poznan University of Technology, Poland Hongji Yang, De Montfort University, United Kingdom Yoneo Yano, Tokushima University, Japan Lin ZongKai, Chinese Academy of Sciences, China (not yet complete)